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The Best Content Schedulers For LinkedIn

Pencil It In [9/27/2023 Update: Sadly, when I migrated hosting services, it lost all the images with pricing details. This post remains for posterity’s sake alone] Whether you’re just starting on your own or working for a large marketing agency, your top...

2020: My Outstanding and Unusual Year

2020 Outstanding (Unusual, Too) It was a hell of a year. With the world experiencing a pandemic, America going through protests and riots, and devastating wildfires in Australia, to name just a few… is it any surprise We Didn’t Start the Fire got a few...

Something Pithy: Week 1 at SoftBank

The Job Last week was my first week at SoftBank Robotics in San Francisco as their Customer Success Apprentice for Whiz, the autonomous vacuuming robot. So far, major accomplishments include:  Finishing 90% of onboarding docs and setup  Finishing 90% of onboarding...

The Underestimated Impact of Thank-You Notes

Simple Things Did your parents ever force you to write thank-you notes? I know that was my least favorite thing to do as a kid. Didn’t they know I was thankful for the gift? I opined, to no one in particular. Why do I have to write this letter? The basic answer is:...

Customer Success Roundup

https://bryanbroome.com/tapping-into-customer-success-with-hannah-dickey/ https://bryanbroome.com/4-ways-customer-service-improves-your-business/ https://bryanbroome.com/how-to-be-great-at-customer-success/